After the order is placed (excluding the day of order), it will be shipped within about 5 working days (depending on product availability), excluding holidays. The delivery time is Monday to Friday from 9:00 to 8 pm, and there is no arrangement on Saturdays and Sundays If there are many orders or force majeure natural disasters during the delivery, the shipment may be delayed. Under normal circumstances, the goods will be received within 3 days after sending out.
If [Home delivery] is selected: The actual delivery status will be determined according to the route arranged by the home delivery driver.
If you choose [Superstore]: Please pay attention to the SMS of the arrival of the goods and pick up the goods within seven days after the arrival. Please do not fail to pick up without reason; if there is any loss of shipping costs, the customer will absorb it by himself.
*The company reserves the right of final decision
Precautions:
After the customer places an order and successfully pays, we will process the order. The stocking date for products that are not marked as reserved is 7 to 14 working days (if the goods are in full, they will be sent out earlier or the customer will be notified to pick them up).
*All orders cannot be changed in color, style or refund after the order is confirmed.
We sellers have the responsibility to tell customers about the risks of products, there may be delays and out of stock, but we also assure customers that we will try our best to follow up with each order and hope to deliver the customer's goods as soon as possible.
If there is any updated arrival or out-of-stock news, we will take the initiative to notify the latest status of the product by EMAIL, thank you.
Because some of the products on the website are not in stock, we need to place an order with the supplier, and due to the unstable delivery date of the supplier, we cannot reply to the customer's accurate arrival status, and we will not accept urgent orders due to unstable delivery, please Customers carefully consider when buying.
But we guarantee that when there is the latest news, the guests will receive the EMAIL notification synchronously, please wait patiently.
*If the supplier informs that the product is out of stock, we will notify the customer to transfer/refund, but we will only process the out-of-stock product for the customer, and the full order cannot be transferred/refunded, please note.
*If the customer does not pick up the goods within 10 days after receiving the email pick-up notice, the system will automatically cancel the order, and the goods and payment will not be refunded, please note, thank you
**If you have any questions, UPPER ONLINE SHOP has the final decision right**
